RETURN POLICY

ALL SALES ARE FINAL, returns or exchanges are not permitted on any service, wig or hair product.

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     • Wigs: 

Please note TOTALLY SHEER HAIR is NOT responsible for improperly fit wigs if you do not choose the correct cap size. Once an order is placed can’t be canceled. Please view order details before submitting your order. 

     

     • Digital Products: 

All digital product sales are final. Due to the instant access and nature of digital downloads, we do not offer refunds, exchanges, or cancellations once a purchase is completed.

By purchasing, you agree to these terms and acknowledge that no refunds will be provided. You also agree not to file a dispute or chargeback for your purchase. If you experience any issues with your download, please contact our support team for assistance.

     • Hair products/Wigs and accessories are FINAL SALE

     • TOTALLY SHEER HAIR Extensions are Final Sale

     • ALL WIG PRODUCTS OFFERED BY TOTALLYSHEERHAIR: R2S- (Ready-To-Ship, Wig Pre-Order and Build-A-Wig/s) ARE FINAL SALE! Once your order has been placed created and shipped to you, due to the nature of this product, we cannot offer any form of refund or exchange.

Be sure to review the product description as well as our policy before checking out.

To ensure you have an exceptional experience, In the event the mistake is on the behalf of TOTALLY SHEER HAIR, we will be more than happy to rectify the issue.